

If the monitors have DisplayPort inputs, then they should be used to connect to the docking station. If the update does not fix the issue, try reseating one of the mini DisplayPort connectors on the docking station as a workaround. Ensure that all Windows updates are installed. Once finished, the update is available via Windows Updates. Microsoft and Dell are aware of this behavior and are working on a solution. No video is seen, or it is not listed under display settings when trying to extend the desktop. Monitors are not detected by the tablet each time that it is docked or restarted. Some combinations of older monitors may have compatibility issues when connected to the Microsoft Surface Pro 4 docking station with video dongles or adapters. This article provides information about troubleshooting steps for multiple monitor issues on the Microsoft Surface Pro 4.
